ZERO PRESERVATIVES  |  ZERO ADDITIVES  |  PREMIUM INGREDIENTS
Salty Sweetner Logo

SALTY SWEETNER BAKESHOP

Shipping & Delivery Policy

Updated Policy

Official delivery guidelines, advance booking requirements, and pick-up procedures for Salty Sweetner Bakery.

Min 2 Days Advance

Freshly baked from scratch to order

Third-Party Logistics

Delivered via third-party vendors

12-Hour Slot Changes

Modifications allowed up to 12h prior

Sanitized & No-Contact

Hourly kitchen sanitation & zero preservatives

Policy 01

Advance Order & Self Pick-Up

Orders need to be placed a minimum of 2 days in advance to ensure fresh preparation from scratch.

Self Pick-Up Guidelines

You can opt to pick up your order if you have specific time constraints. Please share your pick-up details with us in advance and stay true to your estimated time of arrival (ETA), as we cannot guarantee our presence otherwise.

Policy 02

Third-Party Delivery & Logistics

  • There are no fixed timings for delivery.
  • All deliveries are handled through third-party delivery vendors. Consequently, we cannot guarantee exact delivery times.
  • We would not be responsible for any damage caused in transit by third-party logistics.
Policy 03

Order Inspection Upon Receipt

The person receiving the cake is wholly responsible for checking that the order specifications are correct and in good condition at the time of arrival.

Important Notice: Subsequent disputes regarding damage to the order or incorrect cake design will not be entertained if not raised at the time of delivery or pick-up.

Policy 04

Surprise Gifting & Recipient Contacts

If you are ordering for someone else as a surprise, please provide an active phone number for the recipient so logistics personnel can contact them directly upon arrival.

Apart from essential shipping details, we do not send out any other details or marketing messages over text or calls.

Policy 05

Weather & Festive Season Delays

In case of inevitable adverse weather conditions or operationally heavy festive days, delivery delays may occur. We will keep you updated in any such scenario and kindly seek your co-operation.

Policy 06

Address & Slot Modification Window

Changes in delivery address or selected slot can only be made up to 12 hours prior to the delivery date.

Note: Address changes cannot be processed once the delivery slot has commenced.

Please WhatsApp us at +91 87000 98790 with your order details to request changes.
Policy 07

Freshness, Hourly Sanitation & Safety

  • All our products are freshly baked from scratch with zero added preservatives.
  • Our kitchen is sanitized every hour under strict health precautions.
  • Orders are delivered adhering to a strict no-contact delivery policy.

Delivery Support & Updates

Need to change your delivery address or coordinate pick-up? Message us on WhatsApp.

WhatsApp +91 87000 98790